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Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Ceres, CA is part of a well-established and respected hospitality brand that provides extended stay accommodations designed for comfort and convenience. WoodSpring Suites is known for delivering value-driven hotel experiences tailored to business travelers, families, and long-term guests needing comfortable living spaces with essential amenities. This hotel prioritizes guest satisfaction, cleanliness, and a professional yet approachable environment where both employees and guests feel valued. The company embraces a culture of respect, equality, and merit-based advancement, operating with a small team of dedicated hospitality professionals passionate about delivering exceptional service and developing their skills within the hotel management... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, pull up to 20lbs regularly and up to 50lbs occasionally
  • excellent organizational skills
  • effective communication skills
  • strong team leadership abilities
  • problem-solving skills
  • flexible to cover shifts as needed
  • knowledge of emergency procedures
  • commitment to a drug-free workplace

Job Qualifications

  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational abilities
  • excellent time management skills
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with general manager
  • attend and lead staff huddles
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • postpaid outs and receipts
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping
  • aid GM in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed
  • complete daily laundry duties and public space needs
  • cover employee shifts as needed
  • know and follow property emergency procedures
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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