Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

WoodSpring Suites in Ceres, CA, operated under the umbrella of Hotel Management and Consulting, Inc., offers a welcoming and business-friendly extended stay hotel environment tailored for travelers seeking comfort, convenience, and flexibility. As a part of the WoodSpring Suites family, known nationwide for providing affordable, quality accommodations with a focus on guest satisfaction, the Ceres location upholds these high standards. This hotel is an ideal choice for individuals and families who need a comfortable home away from home, whether for business trips, relocations, or extended visits. The establishment places a strong emphasis on creating a respectful workplace culture balancing professionalism... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership
  • Proficient computer skills
  • Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending and twisting for extended periods
  • Ability to lift, push, or pull up to 20 lbs regularly and occasionally up to 50 lbs
  • Strong communication skills
  • Ability to work flexible hours including covering shifts
  • Knowledge of emergency procedures
  • Must comply with company policies including drug-free workplace guidelines

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Post financial checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping
  • Assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Assist with in-house guest sales and marketing initiatives
  • Assist housekeeping with room cleaning as needed
  • Complete daily laundry and public space needs
  • Cover employee shifts to maintain operations
  • Know and follow emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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