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Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.25 - $23.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Hourly rate
Dental Insurance
Medical insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

WoodSpring Suites in Everett, WA, represents a distinguished brand in the extended-stay hotel industry, renowned for offering comfortable, affordable, and conveniently located accommodations. The property is part of the WoodSpring Suites family, which operates across the United States focusing on providing long-term travelers with a homelike environment enhanced by essential amenities and flexible options. The organization fosters an inclusive culture centered on respect, teamwork, and excellence in hospitality service.

Hotel Management & Consulting, the entity managing WoodSpring Suites Everett, champions a dynamic work atmosphere where employees are supported to grow and advance professionally. The company prioritizes a performance-based cultu... Show More

Job Requirements

  • Minimum of 1 years experience in hotel leadership
  • proficiency in computer skills
  • strong communication abilities
  • ability to manage multiple responsibilities
  • physical capability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
  • ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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