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Lead Guest Attendant

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.50 - $21.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Thornton, CO, operated by Hotel Management & Consulting, is a prominent hotel offering extended stay accommodations tailored to meet the needs of business travelers, families, and individuals seeking comfortable, affordable lodging options. WoodSpring Suites emphasizes convenience, cleanliness, and customer service to create a welcoming environment where guests feel at home during their stay. With amenities designed for longer visits, including kitchen facilities in every room, guests appreciate the blend of affordability and comfort that WoodSpring Suites provides. Hotel Management & Consulting is dedicated to maintaining high standards of operations and guest satisfaction across its properties, fostering a... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
  • Effective oral and written communication skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Proactive in solving problems

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping
  • Assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Assist with in-house guest sales and marketing initiatives to increase occupancy
  • Assist housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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