Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
Hotel Management & Consulting, Inc., operating WoodSpring Suites in Algona, WA, is a reputable hospitality company known for delivering quality extended stay accommodations combined with exceptional customer service. WoodSpring Suites is part of a well-respected chain offering affordable, flexible, and comfortable lodging solutions targeted towards extended stay travelers including business professionals and families. With a focus on creating a welcoming environment, the property emphasizes clean, well-maintained rooms and excellent guest relations spearheaded by a dedicated professional team committed to elevating the guest experience.
We are currently seeking a motivated and experienced Lead Guest Attendant for our WoodSpring Suites locati... Show More
We are currently seeking a motivated and experienced Lead Guest Attendant for our WoodSpring Suites locati... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership
- Proficient computer skills
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- Effective communication skills
- Ability to work flexible hours including covering shifts
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping
- Assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Assist with in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Know and follow property emergency procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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