Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Hourly rate
Flexible pay options
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Fort Collins, Colorado, is proudly managed by Hotel Management and Consulting, Inc., a reputable company dedicated to delivering exceptional hospitality experiences. WoodSpring Suites is well-known for providing extended-stay accommodations that offer comfortable, convenient, and affordable lodging solutions tailored to business travelers, families, and anyone seeking home-like amenities while on the road. The hotel operates under the philosophy of combining professional management with a guest-focused approach to ensure a welcoming and satisfying stay for all visitors.

Hotel Management and Consulting, Inc. emphasizes a performance-based culture that values hard work, respect, and balance between professional and personal life... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in hotel leadership
  • ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift push or pull 20 pounds regularly and up to 50 pounds occasionally
  • effective communication skills
  • proficiency with computer systems
  • ability to work flexible shifts
  • willingness to assist with housekeeping duties
  • ability to follow emergency procedures and maintain security

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational skills
  • good time management abilities
  • problem-solving skills
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • post checks in Property Management System
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping
  • aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • assist with in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed
  • complete daily laundry duties and public space needs
  • cover employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures
  • ensure security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location