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Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Algona, WA is a well-established extended stay hotel brand known for providing affordable and comfortable accommodations suited for both short and long-term stays. Operated under Hotel Management & Consulting, Inc., this location is recognized for its commitment to quality hospitality, cleanliness, and customer-focused service. WoodSpring Suites prides itself on offering a home-like environment with fully equipped kitchens, spacious rooms, and convenient amenities, making it an ideal destination for travelers, business professionals, and families seeking a hassle-free stay. The company fosters a strong culture built on respect, teamwork, and career growth opportunities, and prioritizes a healthy work-life balance... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership roles
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient in computer use
  • Strong interpersonal skills
  • Willingness to work flexible hours
  • Ability to cover shifts as needed
  • Commitment to uphold company policies and emergency procedures
  • Must comply with drug-free workplace policy

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational abilities
  • Effective time management skills
  • Strong problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Post checks in Property Management System (PMS)
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Assist with in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping tasks including rooms, laundry, and public spaces
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures and ensure security needs of property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location