Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in Santee, CA is part of a respected network of hotels operated by Hotel Management & Consulting, Inc., known for delivering comfortable and affordable extended-stay accommodations to travelers. The company prides itself on a guest-centric approach emphasizing outstanding customer service, operational excellence, and a supportive work environment where employees can thrive and grow. As part of the hospitality industry, WoodSpring Suites offers a welcoming atmosphere to guests and encourages a culture that values teamwork, integrity, and dedication to quality service. The company fosters a performance-based culture that respects personal life balance, advancement based on merit, and a collaborative... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- effective communication skills
- proficiency in computer use
- availability to work flexible hours including covering shifts as needed
- adherence to company policies including drug-free workplace
- willingness to comply with property emergency procedures
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping
- assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- assist with in-house guest sales and marketing initiatives
- assist with housekeeping in rooms as needed
- complete daily laundry duties and public space needs
- cover employee shifts as needed
- know and follow property emergency procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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