Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.25 - $21.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
DailyPay access

Job Description

WoodSpring Suites in Greeley, CO, is a part of Hotel Management & Consulting, Inc., a reputable company dedicated to providing high-quality hospitality services. WoodSpring Suites operates as an extended-stay hotel chain primarily catering to guests seeking comfortable and affordable accommodations with the flexibility and amenities of a home away from home. Known for its welcoming atmosphere and commitment to excellent guest experiences, WoodSpring Suites continuously strives to exceed customer expectations through professional and friendly service. The company values its employees and fosters a performance-based culture that balances hard work with respect for personal life. This commitment to fostering a supportive... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • Flexible and able to cover employee shifts as needed
  • Knowledge of hotel emergency procedures
  • Ability to train and lead staff
  • Strong communication skills
  • Must comply with company drug-free workplace policy

Job Qualifications

  • Minimum of 1 years’ experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Assist with in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.