Lead Guest Attendant

Fort Collins, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $19.00 - $21.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Daily Pay

career growth

Job Description

Hotel Management and Consulting, Inc. is a specialized hospitality management company dedicated to providing exceptional service and operational excellence within the hotel industry. Located in Fort Collins, CO, WoodSpring Suites offers an extended-stay hotel experience focused on comfort, convenience, and superior guest service. With a reputation for maintaining high standards and a strong commitment to employee development, WoodSpring Suites stands out as a premier destination for travelers seeking a welcoming and efficient stay.

The Lead Guest Attendant role at WoodSpring Suites is a key leadership position designed for an experienced hospitality professional passionate about team development and outstanding guest ... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 years experience in hotel leadership
Proficient computer skills
Ability to train and lead a team
Excellent communication skills
Flexibility to cover shifts as needed
Ability to perform physical tasks such as lifting up to 50 lbs occasionally
Knowledge of emergency procedures
Must comply with drug-free workplace policies

Job Qualifications

Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational skills
Time management abilities
Problem-solving skills
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager
Attend and lead staff huddles
Post checks in PMS
Complete weekly labor tracker
Manage payment due reports
Post paid outs and receipts
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to be cleaned by housekeeping
Aide General Manager in inspecting rooms
Manage inventory
Check property email
Build relationships with vendors and guests
Foster teamwork
Assist with in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping tasks including daily laundry duties and public space needs
Cover employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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