Hotel Management and Consulting logo

Lead Guest Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Hourly rate
DailyPay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities

Job Description

Hotel Management & Consulting, Inc. is a well-established company specializing in providing top-tier management and consulting services to the hospitality industry. Our expertise lies in delivering operational excellence to hotels and suites, ensuring guests receive exceptional service that drives satisfaction and loyalty. Known for fostering a performance-based work culture, we prioritize respect for individual work-life balance while advancing equal opportunity and merit-based career advancement for our team members. Our small, efficient team comprises dedicated professionals who are passionate about hospitality and excellence in service delivery.

We are currently seeking a motivated and experienced Lead Guest Attendant to join Everh... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform physical tasks such as kneeling, squatting, standing, bending, twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient computer skills
  • Effective communication skills
  • Flexible to cover shifts and assist in multiple departments
  • Knowledge of property emergency procedures
  • Ability to work in a fast-paced environment

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational skills
  • Effective oral and written communication skills
  • Proactive problem-solving abilities
  • Time management skills

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping
  • Assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Assist with in-house guest sales and marketing initiatives
  • Assist with housekeeping and laundry duties
  • Cover employee shifts as needed
  • Know and follow property emergency procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.