Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Health Insurance
Health savings account
Life insurance
Paid Time Off
Referral program
Retirement Plan
Vision Insurance
Job Description
Hallmark Youthcare is a premier Residential Treatment Center located in the Greater Richmond area, dedicated to providing compassionate and effective care for adolescents facing emotional and behavioral challenges often stemming from traumatic experiences. As a well-respected facility in the community, Hallmark Youthcare offers a nurturing environment where treatment is tailored by a skilled team of professionals committed to improving the lives of young individuals. The center emphasizes a warm, supportive atmosphere driven by highly motivated and well-trained staff who take pride in delivering exceptional therapeutic care. This environment not only fosters healing but also cultivates growth and resilience in its... Show More
Job Requirements
- High school diploma or GED required, or certificate from college or technical school
- previous experience as a receptionist, greeter, clerical assistance, or similar role
- ability to speak and hear clearly
- capacity to sit, climb, balance, stoop, kneel, crouch, and reach with hands and arms
- ability to lift and move up to 15 pounds frequently
- willingness to wear personal protective equipment when necessary
Job Qualifications
- High school diploma or GED, previous experience as a receptionist, greeter, clerical assistance, or a similar role, excellent customer service skills, excellent verbal and writing skills, ability to follow policies and procedures closely especially related to residential safety standards and phone call practices, capable of multi-tasking in a high-energy environment, ability to maintain public customer service in a professional, friendly, calm and courteous manner, ability to manage difficult customer service situations, Microsoft Office applications knowledge including Windows e-mail, Excel, and Word
Job Duties
- Answer incoming calls, page clinicians and staff, maintain appropriate notices to staff and residents via the intercom system
- announce emergency and drill notices and assist in collecting data related to drills
- connect all resident calls to appropriate resident phones after verifying callers approval level
- ensure visitors sign in on appropriate confidentiality log, distribute visitor badges, and ensure visitors entering facility units are on approved lists
- maintain current log books for all functions requiring tracking such as keys, vehicles, sign-outs, cabs, court scheduling, appointment announcements
- maintain meal ticket process and sales
- maintain professional relationships with fellow employees in a courteous, friendly manner
- conduct all work activities with respect for the rights and wishes of residents, visitors, families and fellow employees
- maintain confidentiality of facility and resident information at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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