Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.25
Work Schedule
Weekend Shifts
Benefits
competitive pay
Medical
Dental
Vision
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Free on-site parking
Discounted meals
Department celebrations
Associate Appreciation Week
Monthly associate recognition and rewards
Job Description
Hyatt Vacation Club (HVC) is a renowned hospitality company dedicated to creating unforgettable vacation experiences for travelers from around the globe. As a part of the prestigious Hyatt Hotels Corporation, HVC operates as a vacation ownership and resort management company, committed to delivering world-class accommodations, exceptional guest services, and immersive vacation experiences. This company prides itself on fostering a supportive, inclusive, and engaging work environment where employees are encouraged to grow professionally and contribute meaningfully to the guest experience. With a focus on care and inclusivity, Hyatt Vacation Club is dedicated to making vacation dreams come true while maintaining the... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Able to stand, sit, or walk for extended periods
- Lift, carry, push, and pull items up to 25 pounds without assistance
- Position may require background and drug screening consistent with company policy
- Specific duties may vary by property, team size, or facility
- Valid driver’s license required
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Strong communication and interpersonal skills
- Ability to lead and assist team members effectively
- Proficiency in handling guest inquiries and resolving issues
- Ability to work various shifts including weekends and holidays
- Valid driver’s license
Job Duties
- Check owners/guests into their villas and review property amenities, services, hours of operations, and local points of interest
- Actively listen and respond positively to guests' questions, concerns, and requests
- Identify and explain room features such as room keys, ice and vending areas
- Follow up with guests to ensure their requests or issues have been resolved
- Answer telephone calls and route them to the appropriate department
- Ensure outstanding requests or problems from previous days are prioritized and resolved
- Assist management with training new associates and performing hourly duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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