Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.80 - $20.13
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers renowned for its extensive reach and outstanding service across North America. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has grown to become a prominent player in the travel center industry with more than 750 retail and fueling locations spanning 44 states and six Canadian provinces. With a workforce exceeding 30,000 team members, Pilot Company is recognized for its commitment to operational excellence, customer service, and a people-first culture that drives its success. The company’s energy and logistics division stands as a... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant operations
- strong customer service skills
- proficiency with calculator and computer
- ability to work flexible schedule including nights, days, weekends, and holidays
- ability to work as part of a team and communicate effectively
- successful background check
- willingness to perform hourly positions as needed
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- incredible customer service skills and the ability to help maintain a customer focused culture
- must be proficient with a calculator, computer, and other equipment
- ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- must be able to work a flexible schedule of nights, days, weekends, and holidays
- background check is required
Job Duties
- Maintains brand and PTC restaurant operational standards
- executes shift plan
- follows up assigned tasks
- assists management team
- works hourly positions
- monitors food prep and register procedures and cash handling policies and processes
- accountable for hospitality and speed of service (SOS) goals at all times according to brand and PTC hospitality standards
- provides direction to team members during shift
- ensures restaurant cleaning processes and methods are followed
- monitors labor usage and break policy according to Blue Cube
- adheres to restaurant plans/objectives as set by restaurant general manager
- assists with training and cross training of team members as directed
- adheres to all brand and PTC processes and policies
- monitors register procedures and cash handling policies and processes
- maintains safe working conditions by following all safety and security policies and processes
- ensures all team members are adhering to brand and PTC's dress code standards
- follows all brand maintenance processes and methods
- advises restaurant general manager as to performance/discipline problems
- ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- ensures compliance of brand and PTC marketing and ensures products are available and fresh
- works hourly positions
- other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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