Pilot Flying J logo

Pilot Flying J

Lead Food Services Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.80 - $20.13
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Work Schedule

Flexible
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a distinguished leader in the travel center industry, boasting a large network with more than 30,000 team members. It operates over 750 retail and fueling locations across 44 states in the U.S. as well as six Canadian provinces. This extensive footprint ensures that Pilot Company plays a vital role in keeping North America moving, serving a broad range of customers including retail consumers, commercial truck drivers, and logistics partners. The company’s energy and logistics division is among the top suppliers of fuel and operates one of the largest fleets of fuel tankers, supporting critical oil operations across... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant operations preferred
  • strong communication skills
  • ability to work second shift (afternoons/evenings)
  • proficiency with basic computer applications
  • ability to supervise and motivate team members
  • ability to perform cash handling and register duties
  • background check clearance

Job Qualifications

  • Previous experience or working knowledge of restaurant operations
  • incredible customer service skills and the ability to help maintain a customer focused culture
  • must be proficient with a calculator, computer, and other equipment
  • ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • background check is required

Job Duties

  • Maintains brand and PTC restaurant operational standards
  • executes shift plan
  • follows up assigned tasks
  • assists management team
  • works hourly positions
  • monitors food prep and register procedures and cash handling policies and processes
  • accountable for hospitality and speed of service (SOS) goals at all times according to brand and PTC hospitality standards
  • provides direction to team members during shift
  • ensures restaurant cleaning processes and methods are followed
  • monitors labor usage and break policy according to Blue Cube
  • adheres to restaurant plans/objectives as set by Restaurant General Manager
  • assists with training and cross training of team members as directed
  • adheres to all brand and PTC processes and policies
  • maintains safe working conditions by following all safety and security policies and processes
  • ensures all team members are adhering to brand and PTC's dress code standards
  • follows all brand maintenance processes and methods
  • advises Restaurant General Manager as to performance/discipline problems
  • ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • ensures compliance of brand and PTC marketing and ensures products are available and fresh
  • works hourly positions
  • other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.