Lead Food & Beverage Attendant, Team Dining

San Bernardino, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

San Manuel is a prominent employer in the Inland Empire, known for providing outstanding opportunities and a supportive work environment for its employees. At the heart of its operations lies a commitment to excellence, quality service, and employee growth. As a leading casino and resort destination, San Manuel delivers a dynamic atmosphere where tradition and modern hospitality converge to create exceptional guest experiences. The resort emphasizes adhering to high standards while fostering a workplace that promotes teamwork, respect, and continuous professional development. With a culture driven by innovation and dedication, San Manuel offers employees not only a job but a... Show More

Job Requirements

High school diploma or GED
Minimum two years of food and beverage experience
Preferably two years of customer service experience
Previous leadership training or experience preferred
Must be able to read and communicate in English
Must perform basic math operations
Must accurately manage cash transactions
Must provide friendly, efficient service and resolve issues
Must communicate clearly with guests and team members
Must work well under pressure
May be required to obtain and maintain a gaming license
Must obtain and maintain a current food handler’s card
Must obtain and maintain a Responsible Beverage Service certification
No driving responsibilities
Must work flexible hours including evenings, weekends, and holidays
Must be able to lift and move objects up to 40 pounds
Must have physical endurance for walking, standing, and sitting for extended periods
Must present a neat, clean, well-groomed appearance
May be exposed to fumes including secondhand smoke

Job Qualifications

High school diploma or GED
Minimum two years of food and beverage experience
Preferred minimum two years of customer service experience
Preferred previous leadership training or experience
Able to read, write, and communicate in English
Capable of performing basic mathematical operations
Strong cash handling skills
Excellent guest service and communication skills
Ability to stay calm and efficient under pressure
Demonstrated professionalism and commitment to brand service standards

Job Duties

Create a memorable guest experience by providing exceptional service
Ensure compliance with all food and beverage guest experience programs and policies
Act as an extension of leadership and assist management to ensure daily operations run smoothly
Address guest inquiries, concerns, and complaints promptly and professionally
Coordinate guest needs with the team, kitchen staff, and other departments
Monitor and assign side work duties during operations
Maintain cleanliness and organization of dining areas and service stations
Manage stock and inventory and assist with supply orders
Audit cash register transactions for accuracy
Complete shift reports and POS resets
Communicate and administer new training materials to team members
Collaborate with management to improve efficiency and guest satisfaction
Conduct uniform checks and team member check outs
Assist with hosting duties, serving stations, and seating rotation
Support bar set-up and beverage batching where applicable
Perform other duties as assigned to support department operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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