Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Bay Club Company (TBCC) is a prestigious organization known for providing world-class fitness, spa, and wellness services tailored to enhance the lifestyle of its members. With multiple locations across the United States, The Bay Club Company combines luxury facilities with exceptional service, fostering vibrant communities where members can pursue health, wellness, and recreation in a supportive environment. TBCC prides itself on cultivating a unique and inclusive culture that emphasizes respect, responsibility, and thoughtful engagement, known as its Code of Culture. This culture underpins every aspect of the organization’s operations and guides the way employees interact with each other and... Show More
Job Requirements
- high school graduate or equivalent
- experience in housekeeping and hospitality industry preferred
- current state food handlers permit required
- current alcohol service permit required
- experience in customer service required
- current CPR certification from Red Cross or American Heart Association required
- ability to lift and/or move up to 50 pounds
- ability to stand for extended periods
- ability to perform cleaning and disinfecting tasks according to state guidelines
- strong communication skills
- ability to interact courteously with members and guests
- adherence to company code of culture
- ability to conduct regular walkthroughs and enforce policies
- availability to work flexible hours as needed
Job Qualifications
- high school graduate or equivalent
- experience in housekeeping and hospitality industry preferred
- must possess current state food handlers permit and alcohol service permit
- must have experience in customer service
- current CPR certification required from Red Cross or American Heart Association
- knowledge of English language
- knowledge of chemical products and proper usage
- knowledge of cleaning equipment use
- knowledge of spot cleaning carpet and upholstery
- knowledge of floor tile cleaning
- knowledge of spa, medical spa, and salon services and procedures
- knowledge of laundering procedures and schedules
- knowledge of menu items including food ingredients and beverage preparation
- knowledge of sanitation and food handling safety guidelines
- knowledge of other departments in the club
- skill at providing exceptional guest service
- skill in attention to detail and cleaning procedures
- skill in hand/eye coordination
- skill in multitasking and organization
- skill in carrying serving trays of food and beverages
Job Duties
- Maintain a show-ready, clean, and organized space at all times
- conduct regular walkthroughs to ensure standards exceed expectations
- lead by example in cleanliness and support associates in meeting task goals
- partner with the Assistant Manager of Guest Services to coach and train staff
- assist training new hires on all executive and spa locker room procedures
- assist members with requests, scheduling, and exceptional guest experiences
- support in developing and implementing standard operating procedures (SOPs)
- provide ongoing support to the Assistant Manager in all men’s locker room operations
- maintain and provide excellent customer service at all times
- greet all Executive members/guests by name when possible
- accommodate and anticipate all Executive members/guests’ requests expediently, courteously and in a gracious manner
- handle Executive member/guest complaints by acknowledging the problem and informing the supervisor or Assistant Manager of Guest Services when necessary
- welcome all members to Men’s Executive Locker Room and male guests to the Spa Locker Room
- provide Executive Locker Room tours of space and amenities and assist with locker rentals
- assist members/guests in ordering food and beverage
- monitor Men’s Locker Room for electronic devices and communicate with members why these are not allowed
- continuously circulate through assigned areas to pick up glass and dishware, trash, magazines and deposit towels, robes, slippers in appropriate laundry drop
- assist with laundry duties
- follow Washington State guidelines for disinfecting and cleaning
- empty trash/recycle receptacles as needed
- notify Supervisor/Manager with all maintenance needs
- perform other related duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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