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ABM Industries

Lead Dispatcher

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $17.08
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Military leave

Job Description

ABM is one of the world’s largest providers of facility services and solutions, dedicated to creating cleaner, healthier, and more sustainable environments. Founded in 1909, ABM serves over 20,000 clients with a team of more than 100,000 employees operating from over 350 offices across the United States, United Kingdom, Republic of Ireland, and other international locations. The company offers a broad spectrum of services including janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission-critical solutions to various industries such as commercial office buildings, universities, airports, hospitals, data centers, manufacturing... Show More

Job Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • One year of similar experience preferred

Job Qualifications

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • One year of similar experience preferred

Job Duties

  • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers
  • Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers
  • Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
  • Ensure timely and efficient movement of resources according to work orders and/or resource schedules
  • Oversee all communications within specifically assigned area(s)
  • Receive or prepare work orders and work schedules
  • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
  • Recognize and mitigate a variety of issues encountered within the department and other work environments
  • Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
  • Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency
  • Compile statistics and reports on work progress
  • Monitor daily services and provide updates and reports
  • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location