Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.00 - $42.00
Benefits
competitive pay
retirement savings
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Paid Time Off
paid leave
Employee Discount Program
Employee assistance program
Training opportunities
Job Description
DHL is recognized globally as the number one Delivery and Logistics Company, renowned for its commitment to excellence and innovative approach in the logistics sector. Distinguished as the No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL places immense importance on its people who drive the company's success through their individual contributions. The company is dedicated to fostering a workplace culture built on personal commitment to the business, teammates, and global communities it serves. DHL is not only a leader in its industry but also an advocate for a supportive, inclusive, and empowering environment, ensuring... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience in customer service or imports
- specialized skill training or certification such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge
- senior level service, production, or support role experience
- ability to communicate effectively with customers and internal teams
- attention to detail and ability to comply with federal regulations
- ability to handle multiple tasks and follow up on clearance delays
Job Qualifications
- High school diploma or equivalent
- senior level service, production, or support role experience
- specialized skill training or certification such as Microsoft Office (Outlook, Word, Excel), data entry, customer service, and import knowledge
- minimum 1 year experience in customer service or imports
- fluency in a foreign language is a plus
- customer service skills preferred
Job Duties
- Participates in processing inbound freight for clearance through US Customs
- review and process cash disputes including entry and billing corrections
- files PSC 520D or protests depending on type and liquidation date
- effectively processes shipments to gain clearance information while staying compliant with all government agency rules and regulations
- responsible for contacting DHL customers who are experiencing clearance delays with their shipments
- provides information to and communicates with DHL Origin and destination stations on the status of the shipments being delayed
- examines invoices, bills of lading and shipping documents to ensure compliance with federal regulations
- communicates the shipment status and any special handling and delivery processes to all involved parties
- ensures that all customers requested instructions are followed for the entry of their shipments
- creates new Customer Master Files and updates existing files as warranted
- handle US Custom documents
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter