Circle K logo

Circle K

Lead Customer Service Representative

Job Overview

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Compensation

Type:
Salary
Rate:
Range $37,700.00 - $56,500.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee assistance program

Job Description

Circle K located at 25547 Highway 126, Venta, Oregon 97487, is a well-established convenience store chain known for providing a wide range of products and services to the local community. As a globally recognized brand, Circle K operates numerous retail locations, delivering quality customer service, convenience, and reliability. The store is a part of a larger network of branded convenience stores, renowned for their commitment to excellence in customer service and community engagement. This establishment offers a comfortable and inclusive working environment with flexible shifts, enabling employees to balance their personal and professional lives effectively.

The role offere... Show More

Job Requirements

  • High school diploma or GED preferred
  • Experience in retail sales preferred
  • Ability to work with store equipment, tools, and materials
  • Ability to arrive to work on time and work scheduled shifts
  • Ability to communicate information and ideas clearly
  • Ability to perform basic arithmetic operations
  • Ability to perform essential physical duties
  • Ability to work in described environmental conditions
  • Ability to maintain professional appearance
  • Flexibility in shift availability

Job Qualifications

  • High school diploma or GED preferred
  • Experience in retail sales preferred
  • Ability to operate cash register and other store equipment
  • Strong communication skills to convey information clearly
  • Ability to perform basic arithmetic operations
  • Capability to work independently and as part of a team
  • Knowledge of store merchandise and sales procedures
  • Ability to provide excellent customer service
  • Competency in handling cash and financial transactions

Job Duties

  • Provides prompt excellent customer service in a courteous, friendly and attentive manner
  • Greets customers as they enter and thanks them as they leave
  • Assists customers by offering suggestions or recommendations
  • Accurately rings up all sales and handles payments
  • Operates fuel console, lottery machines, and other store equipment
  • Maintains store cleanliness inside and out, performing housekeeping duties
  • Inspects store condition and contacts maintenance for repairs
  • Completes merchandise ordering and receives vendor deliveries
  • Maintains adequate stock and rotates merchandise
  • Places advertising and pricing signage
  • Monitors sales controls including cash handling and inventory
  • Reports discrepancies to Store Manager
  • Supervises customer service representatives in absence of assistant manager
  • Coaches and trains new employees
  • Adjusts staffing based on customer traffic and operational needs
  • Reports and addresses safety and security incidents
  • Performs shift change duties including cash drawer counting and record keeping
  • Attends job-related meetings and completes daily reports

Job Qualifications

Experience

No experience required

Job Location

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