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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
Paid holidays
Career advancement opportunities

Job Description

The Ritz-Carlton Charlotte, located at 201 E Trade St, Charlotte, North Carolina, is part of the renowned luxury hotel brand The Ritz-Carlton, managed under the global hospitality leader Marriott International. The Ritz-Carlton brand is synonymous with exceptional service, elegant accommodations, and a commitment to creating memorable guest experiences that last long after a stay has ended. With over 100 award-winning hotels worldwide, The Ritz-Carlton continues to set the standard for luxury hospitality through its Gold Standards, which emphasize kindness, attention to detail, and personalized service. Marriott International is dedicated to fostering an inclusive workplace that values diversity, equal opportunity, and... Show More

Job Requirements

  • High school diploma or equivalent
  • at least 3 years of related work experience
  • must be able to stand, walk, or sit for extended periods
  • ability to lift and move objects up to 25 pounds without assistance
  • compliance with all company safety protocols
  • willingness to work full-time in a non-management position at The Ritz-Carlton Charlotte
  • willingness to maintain professional appearance and confidentiality
  • ability to communicate clearly and professionally
  • ability to adhere to food preparation and safety standards

Job Qualifications

  • High school diploma or equivalent
  • minimum of 3 years of related work experience
  • vocational, technical, or trade school certification preferred
  • demonstrated ability to follow recipes and quality standards
  • strong communication skills
  • ability to work collaboratively in a team environment
  • commitment to upholding safety standards and company policies
  • excellent organizational and time management skills
  • professionalism in appearance and conduct

Job Duties

  • Prepare special meals or replace products
  • regulate oven, grill, and roaster temperatures
  • remove food from freezer to thaw in refrigerator
  • ensure proper food portions, distribution, and garnishing
  • keep food records
  • monitor quality and quantity of prepared food
  • communicate need for assistance during busy periods
  • report excess food products for daily specials
  • inform Food and Beverage staff about rejected products and specials
  • ensure food quality
  • prepare and cook food according to recipes and quality and presentation standards
  • prepare cold dishes
  • assist management in hiring, training, scheduling, evaluating, advising, disciplining, motivating, and coaching employees
  • comply with all safety policies and procedures
  • report accidents, injuries, and unsafe working conditions
  • participate in safety trainings and obtain certifications
  • maintain a clean and professional appearance
  • ensure confidentiality of proprietary information and protect company assets
  • anticipate guest service needs and address them
  • communicate clearly and professionally
  • cultivate and maintain positive working relationships
  • support team to achieve common goals
  • listen and respond appropriately to employee concerns
  • ensure compliance with quality expectations and standards
  • stand, sit, or walk for prolonged periods
  • stretch above head and below knees, including crouching and twisting
  • move, lift, transport, push, drag, and position objects up to 25 pounds
  • perform other reasonable duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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