Greystar Worldwide, LLC logo

Greystar Worldwide, LLC

Lead Concierge- Union West

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) plan with Company Match

Job Description

Greystar is a globally recognized real estate company specializing in property management, investment management, development, and construction services. Established in 1993 and headquartered in Charleston, South Carolina, Greystar operates over 1,000,000 apartment units and beds across more than 250 markets worldwide. The company manages over $300 billion in real estate assets, making it the largest operator of apartments in the United States. Greystar is committed to providing world-class service in the rental residential real estate market and has a diverse presence with offices across North America, Europe, South America, and the Asia-Pacific region. Their comprehensive portfolio includes nearly $79 billion... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in property management or customer service preferred
  • ability to work flexible hours including weekends and holidays
  • strong communication skills
  • attention to detail
  • ability to handle multiple tasks simultaneously
  • knowledge of security and safety protocols
  • reliable and punctual
  • ability to maintain confidentiality and professionalism

Job Qualifications

  • High school diploma or equivalent
  • prior experience in concierge or customer service roles preferred
  • excellent communication and interpersonal skills
  • ability to multitask and manage time effectively
  • knowledge of local area amenities and services
  • proficiency with basic office technology and security systems
  • strong organizational skills
  • problem-solving ability
  • friendly and professional demeanor

Job Duties

  • Greet prospects and residents as they enter the office or leasing area, and ensure visitors are comfortable while waiting
  • monitor guest traffic
  • answer phone calls, route calls to appropriate team members, and assist with service request callbacks
  • assist residents with checking in or out luggage carts
  • monitor parking garage for team members and vendors
  • monitor fire alarm panel and security cameras
  • manage all package deliveries by documenting arrivals and notifying residents within 24 hours
  • keep a daily log of events and community security status, reporting concerns to management
  • maintain tracking logs for equipment rentals, dry cleaning, and other community services
  • keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors
  • book freight elevator for move-ins, move-outs, and furniture deliveries

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location