Guardian Service Industries Inc logo

Lead Concierge Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Professional development opportunities
Employee Discounts
Life insurance

Job Description

Guardian Security Services is a reputable and well-established company specializing in providing premium security and concierge services to luxury residential communities, particularly within the Washington, DC area. Known for its commitment to professional excellence and unparalleled client service, Guardian Security Services is dedicated to ensuring that every community under its protection experiences an elevated standard of hospitality and security. The company has developed a strong reputation over the years by consistently delivering exceptional service through experienced and highly trained personnel. Guardian Security Services strives to create safe, welcoming, and well-managed living environments for all residents, offering personalized assistance that enhances... Show More

Job Requirements

  • High school diploma or equivalent
  • prior residential concierge experience
  • experience with communities of 250 plus units desirable
  • familiarity with Building Link, Yardi, Rent Café, Entrata preferred
  • effective written and oral communication and interpersonal skills
  • computer literacy skills for reports, logs, and signage
  • neat and professional appearance
  • ability to provide excellent customer service
  • detail oriented and able to handle multiple functions simultaneously
  • exceptional communication skills
  • knowledge of local area, tourist attractions, restaurants, and transportation
  • flexibility and open availability including weekends
  • strong planning, organizational, and time management skills
  • ability to maintain exceptional attendance and punctuality
  • successful completion of background investigation and reference check

Job Qualifications

  • High school diploma or equivalent
  • prior residential concierge experience
  • experience working with large communities of 250 plus units preferred
  • proficiency with property management software including Building Link, Yardi, Rent Café, Entrata preferred
  • effective written and oral communication skills
  • strong interpersonal skills
  • computer literacy skills
  • neat and professional appearance
  • excellent customer service abilities
  • detail oriented and able to multitask
  • exceptional communication skills
  • knowledge of local tourist attractions, restaurants, and transportation services
  • strong planning, organizational, and time management skills
  • ability to maintain punctuality and attendance standards

Job Duties

  • Provide excellent member service and maintain strong professional relationships
  • run the front desk efficiently
  • handle inquiries, complaints, and special requests professionally
  • utilize property management software such as Building Link, Yardi, Rent Café, Entrata
  • submit reports and maintain logs
  • produce signage and assist with operational tasks
  • demonstrate knowledge of local area amenities and services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location