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MidFirst Bank

Lead Concierge Banker - Santa Barbara

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $30.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays

Job Description

This position is offered by a reputable financial institution specializing in comprehensive banking services designed to meet the diverse needs of clients. The bank has a long-standing presence in the industry, committed to delivering exceptional personal and business banking solutions. As a cornerstone in the financial services sector, the bank prides itself on its customer-centric approach, integrity, and community involvement. It strives to create an inclusive work environment that supports professional growth and values integrity, teamwork, and customer satisfaction. With competitive compensation and a clear focus on employee development, this bank provides a stable and rewarding work atmosphere for its... Show More

Job Requirements

  • minimum of 3 years of cash handling responsibilities
  • excellent customer-service skills, including oral and written communication
  • ability to effectively contribute to a positive team environment and work toward achieving goals
  • careful attention to detail and strong organizational skills
  • must adhere closely to bank procedures and regulations
  • strong work ethic and high integrity
  • strong computer and 10 key skills
  • outgoing, assertive, confident, and enthusiastic personality

Job Qualifications

  • minimum of 3 years of cash handling responsibilities
  • excellent customer-service skills including oral and written communication
  • ability to effectively contribute to a positive team environment and work toward achieving goals
  • careful attention to detail and strong organizational skills
  • strong work ethic and high integrity
  • strong computer and 10 key skills
  • outgoing, assertive, confident, and enthusiastic personality
  • knowledge of banking products and procedures
  • successful sales record in a sales or banking environment
  • proficiency with all Microsoft applications such as Word, Outlook, Excel

Job Duties

  • processing customer transactions efficiently and accurately in a fast-paced environment
  • maintaining and balancing a cash drawer
  • adhering to policies and procedures
  • greeting customers and facilitating a welcoming and customer-focused environment
  • responding to customer inquiries and concerns
  • researching and identifying solutions
  • generating new business and expanding relationships with current customers by cross-selling bank products and services
  • building customer loyalty by developing relationships and always offering exceptional service
  • representing the bank in a positive, courteous and professional manner by promptly greeting each client
  • providing efficient and accurate service in processing transactions
  • ensuring proper functioning of day-to-day operations, including opening and closing procedures, cash levels and vault activities
  • assisting in ensuring compliance with bank's policies and procedures
  • providing proper training as necessary
  • assisting with overall facilities management functions such as purchasing supplies and maintaining professional image of break rooms and conference rooms
  • maintaining a working knowledge of Treasury Management products to assist clients with online banking needs
  • maintaining a working knowledge of consumer loan products to conduct loan interviews and process applications
  • assisting with daily operations requests including maintenance updates and policy assessments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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