Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Work Schedule
Standard Hours
Benefits
Housing discount
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Job Description
JBG SMITH is a prominent real estate investment trust that owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties primarily located in and around Washington, DC. The company is widely recognized for its creative approach to real estate, aiming to not just own buildings but to be place makers who shape inspiring, engaging communities. These efforts are designed to create tremendous value and have a positive, lasting impact on every neighborhood they touch. JBG SMITH focuses on fostering environments that encourage both commercial success and enriched living experiences.
JBG SMITH has earned accolades such a... Show More
JBG SMITH has earned accolades such a... Show More
Job Requirements
- experience in customer service-related fields such as hospitality, retail, or restaurants
- prior leadership and supervisory experience
- strong interpersonal skills and a desire for learning and professional development
- strong aptitude for computer systems and software
- passion for providing exceptional customer experiences and embodying core customer service elements of caring, professionalism, empowerment, leadership, and inclusion
Job Qualifications
- experience in customer service-related fields such as hospitality, retail, or restaurants
- prior leadership and supervisory experience
- strong interpersonal skills and a desire for learning and professional development
- strong aptitude for computer systems and software
- passion for providing exceptional customer experiences and embodying core customer service elements of caring, professionalism, empowerment, leadership, and inclusion
Job Duties
- building a strong and cohesive concierge team that is motivated to perform including assisting, training, and coaching new team members while providing feedback to continuously improve the level of service
- delivering a warm greeting to current and prospective residents to welcome them home
- providing information to prospective residents and coordinating tours to assist leasing
- connecting residents with high-end services that are available in the community including the best dog walkers, personal trainers and farm fresh deliveries
- developing an in-depth knowledge of the neighborhood so that you can recommend the trendiest new coffeeshops, must-see art exhibits and other great things to do in the area
- maintaining a highly organized front desk to efficiently assist residents with package and dry-cleaning deliveries as well as common area room reservations
- participating in community activities and social events to build resident relationships
- quickly responding to all resident requests and using creativity to solve problems to drive resident satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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