Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Housing discount
Career Development
Employee wellness programs
Job Description
JBG SMITH is a leading real estate investment trust that owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties primarily in and around Washington, DC. The company is recognized for its innovation and scale, which enable it to be more than just property owners but true placemakers. JBG SMITH's focus on creating inspiring and engaging environments has a positive impact on the communities it touches, driving value while enriching lives. Known for fostering an outstanding work environment, JBG SMITH has been named multiple times as one of the Washington Post's Top Workplaces in the region, highlighting... Show More
Job Requirements
- Experience in customer service-related fields such as hospitality, retail, or restaurants
- Prior leadership and supervisory experience
- Strong interpersonal skills
- Desire for learning and professional development
- Strong aptitude for computer systems and software
- Passion for providing exceptional customer experiences
- Demonstrated passion for caring about customers and co-workers alike
- Professional presentation and superior written and verbal communication skills
- Proactive approach with proven ability to take ownership of customer concerns
- Dependability as a team member who inspires others
- Commitment to inclusion and treating everyone with kindness, dignity, and respect
Job Qualifications
- Experience in customer service-related fields such as hospitality, retail, or restaurants
- Prior leadership and supervisory experience
- Strong interpersonal skills and a desire for learning and professional development
- Strong aptitude for computer systems and software
- Passion for providing exceptional customer experiences
- Ability to embody core customer service elements including caring, professionalism, empowerment, leadership, and inclusion
- Excellent verbal and written communication skills
- Dependability and ability to inspire team members
Job Duties
- Build a strong and cohesive concierge team by assisting, training, and coaching new members while providing feedback
- Deliver warm greetings to current and prospective residents to welcome them home
- Provide information to prospective residents and coordinate tours to assist leasing
- Connect residents with high-end community services such as dog walkers, personal trainers, and farm-fresh deliveries
- Develop in-depth neighborhood knowledge to recommend local attractions including coffeeshops and art exhibits
- Maintain a highly organized front desk to manage packages, dry-cleaning deliveries, and common area room reservations efficiently
- Participate in community activities and social events to build resident relationships
- Respond promptly to resident requests and use creativity to solve problems to enhance resident satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter