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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $29.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Job Description
Planned Companies is a distinguished property management and lifestyle services firm that places a strong emphasis on delivering exceptional tenant and guest experiences. Located in Santa Clara, California, the company specializes in creating welcoming, safe, and presentable environments across its managed properties. Known for its commitment to personalized service, Planned Companies integrates hospitality principles with property management to ensure that every interaction within its communities is friendly, efficient, and thoughtful. Their dedication to excellence and tenant satisfaction has established them as a trusted name in the industry.
This role of Concierge within Planned Companies involves a crucial frontline positi... Show More
This role of Concierge within Planned Companies involves a crucial frontline positi... Show More
Job Requirements
- 3 plus years of customer service experience
- Desire and passion to provide a warm and welcoming hello to everyone
- Excellent written and verbal communication and basic computer skills
- Knowledge of local attractions and establishments
- Polite, friendly, self-assured and able to multitask with good time-management
- Ability to lift up to 50lbs when needed
Job Qualifications
- 3 plus years of customer service experience
- Excellent written and verbal communication skills
- Basic computer skills
- Knowledge of local attractions and establishments
- Polite, friendly, and self-assured demeanor
- Ability to multitask and manage time effectively
Job Duties
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- Develop and maintain relationships with tenants to provide individualized and unique experiences
- Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- Plan and organize on-site events
- Provide direction, referrals, and assistance accessing local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
- Document, secure, and track mail, deliveries, and vendor services at designated areas
- Answer telephones, monitor lobby, and maintain and control keys and access cards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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