Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
FSA
Employee assistance program
401k
Paid Time Off
Tuition Reimbursement
Employee Referral Bonus
Resident referral bonus
Job Description
Monarch Communities and Brandywine Senior Living are well-established leaders in providing exceptional senior living services. These communities are dedicated to creating safe, welcoming, and vibrant environments where seniors can thrive in comfort and dignity. As recognized organizations in the senior living industry, Monarch Communities and Brandywine Senior Living emphasize compassionate care, innovative programming, and high standards of service excellence. Their focus is on supporting not only residents but also their families and the communities they serve through comprehensive, person-centered approaches that enhance quality of life.
This position is a full-time, leadership role overseeing the Concierge Team Members within the c... Show More
This position is a full-time, leadership role overseeing the Concierge Team Members within the c... Show More
Job Requirements
- High school diploma preferred
- Experience working with seniors
- Strong interpersonal skills
- Proficiency in Microsoft Office
- Ability to handle multiple tasks
- Good communication skills
- Ability to maintain confidentiality
Job Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Job Duties
- Schedules Concierge Team Members to ensure appropriate front desk coverage
- Assigns daily tasks and ensure completion of tasks
- Assists the Business Office Manager and Executive Director with special projects as needed
- Ensures appropriate office supplies are on hand
- Coordinates maintenance of all office equipment
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assist credit card users with maintaining and posting receipts and charge reconciliation
- Assists the Business Office Manager in administrative tasks such as posting ancillary charges for residents, resident interface on billing questions, and processing billing statements
- Assists Department managers in HR clerical tasks such as coordinating and scheduling interviews for potential candidates, verifying references, processing pre-hire packets, ordering badges and uniforms, processing CN-9
- Participates in all scheduled in-service training
- Ensures compliance with all Federal, State, and local regulations as well as community policies and procedures
- Performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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