Monarch Communities logo

Monarch Communities

Lead Concierge

Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $24.00 - $25.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401(k) retirement
Paid Time Off
Tuition Reimbursement
Employee assistance program

Job Description

Monarch Communities Senior Living, operating under the brand Monarch/Brandywine, is a renowned leader in the senior living industry, dedicated to providing compassionate and innovative care. The company is widely recognized for its commitment to enhancing the quality of life for senior residents through a blend of personalized services and a warm community environment. With a strong emphasis on supporting the needs of its residents, Monarch embraces a culture centered on respect, kindness, and collaboration. This culture not only enriches the lives of those they serve but also fosters a fulfilling and supportive workplace for employees. Monarch Communities Senior Living combines... Show More

Job Requirements

  • High school diploma preferred
  • Experience working with the senior population
  • Proficiency in computer skills including Microsoft Office
  • Ability to relate well to diverse individuals
  • Ability to manage multiple tasks and schedules
  • Strong communication skills
  • Ability to lift or carry weight up to 25 pounds
  • Ability to stand, walk, sit, reach, balance, stoop, kneel, crouch, talk, hear, and smell during work

Job Qualifications

  • High school diploma preferred
  • Strong interpersonal skills and capable of relating to a variety of people and personalities
  • Experience working with the senior population
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Job Duties

  • Schedules Concierge Team Members to ensure appropriate front desk coverage
  • Assigns daily task and ensure completion of tasks
  • Assists the Business Operations Director and Executive Director with special projects
  • Ensures appropriate office supplies are on hand
  • Coordinates maintenance of all office equipment
  • Answers and screens all incoming calls in a courteous and professional manner
  • Receives and processes mail for the community
  • Maintains and updates log of emergency phone numbers and resident emergency face sheets
  • Monitors security alarms, resident emergency call system, and front door security
  • Orders and maintains appropriate office supplies
  • Assist credit card users with maintaining and posting receipts and charge reconciliation
  • Assist the Business Office Manager in administrative tasks such as posting ancillary charges for residents, resident interface on billing questions, processing billing statements
  • Assists Department Managers in HR clerical tasks such as coordinating and scheduling interviews, verifying references, processing pre-hire packets, ordering badges and uniforms, processing CN-9
  • Participates in and attends all in-service training
  • Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink helps restaurants, hotels, and hospitality businesses hire.

You may be also interested in: