Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.50
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Benefit stipend
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Health savings account
Flexible spending account
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) plan with employer match
Access to pay anytime
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company that operates over 60 senior living communities nationwide. Known for their beautiful, resort-style environments, RLC is dedicated to providing exceptional service to seniors and fostering a workplace culture rooted in core values such as Respect, Honesty, Kindness & Compassion, and Service Excellence. RLC is committed to creating happy employees and residents while maintaining full occupancy and on-budget operations across their communities. The company emphasizes a servant-hearted approach that values meaningful connections between team members, residents, and guests, making it an ideal workplace for those who seek purpose-driven careers in senior care... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- able to valet park vehicles safely
- ability to work Tuesday-Saturday 7:00am to 3:30pm
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English
- knowledge of the local community preferred
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience
- enhance daily operations by coordinating transportation, maintaining accurate records, managing guest suite reservations, assisting with room-service requests, supporting dining during peak times, event set-up, and delivering responsible alcohol service
- take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting key community initiatives, managing office supply inventory, serving as a training partner for new Concierges, providing leadership coverage when Managers are unavailable
- ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, and guiding residents through emergency procedures and severe weather situations
- maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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