Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.50
Work Schedule
Fixed Shifts
Benefits
competitive compensation and benefits
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Limited spending account (LSA)
accident insurance
Hospital Indemnity insurance
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a distinguished, family-owned company dedicated to serving seniors across more than 60 communities nationwide. Specializing in creating beautiful, resort-style living environments, RLC is committed to providing exceptional care and enriching experiences for its residents. The company operates on a foundation of Core Values including Respect, Honesty, Kindness, Compassion, and Service Excellence, emphasizing a servant-hearted community culture that nurtures meaningful connections between staff and residents. This mission-driven approach fosters an environment where both residents and employees are valued and supported, creating a thriving community atmosphere.
The Lead Concierge role at RLC represents a vital positi... Show More
The Lead Concierge role at RLC represents a vital positi... Show More
Job Requirements
- At least 21 years old with a valid driver's license and clean driving record
- able to valet park vehicles safely
- ability to work Tuesday-Saturday 7:00am to 3:30pm
- high school diploma or equivalent (GED)
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- willing to assist in various areas
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills
- ability to communicate effectively in English
- team-oriented with a proactive approach and attention to detail
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- knowledge of the local community preferred
- ability to obtain local alcohol service and food handler permits
- valid driver’s license with a clean driving record
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience throughout the community
- Enhance daily operations by coordinating transportation, maintaining accurate records, managing guest suite reservations, assisting with room-service requests, supporting dining during peak times, event set-up, and delivering responsible alcohol service
- Take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting key community initiatives, managing office supply inventory, serving as a training partner for new concierges, and providing leadership coverage when managers are unavailable
- Ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, and guiding residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Browse restaurant and hotel jobs on OysterLink.
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