Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
friendly work environment
Job Description
This position is with a senior living community dedicated to providing an elevated way of life for seniors, where comfort, connection, and joy thrive. The community focuses on creating a warm and welcoming environment that caters to the unique needs of its residents, enabling them to enjoy their golden years with dignity and happiness. As a part of this community, the Concierge plays an essential role in shaping the first impression for residents, visitors, family members, and staff by providing exceptional customer service and administrative support in a professional and friendly manner.
The Concierge reports directly to the Business O... Show More
The Concierge reports directly to the Business O... Show More
Job Requirements
- High school diploma or equivalent preferred
- experience using computer software (Microsoft)
- able to read, write, and understand English
- able to follow written or oral instructions
- able to make independent decisions when warranted
- capable of remaining calm during emergency situations
- able to deal professionally with personnel, residents, family, visitors, and the public
- knowledge of administrative practices and processes
- physical ability to walk and stand continuously
- able to work indoors and outdoors
- able to lift, carry, push 0-25 pounds frequently
- able to climb stairs frequently
- able to bend, squat, twist, and reach frequently
- good sensory vision and hearing
- strong command of English for communication and reading
- able to sit infrequently
Job Qualifications
- High school diploma or equivalent preferred
- able to read, write, and understand the English language and follow written or oral instructions
- able to make independent decisions and remain calm during emergencies
- able to deal professionally with personnel, residents, family members, visitors, and the general public
- knowledgeable of administrative practices, processes, and guidelines
- experience using computer software, specifically Microsoft
- possess patience, professionalism, cheerful disposition and enthusiasm
- able to handle residents, staff, and visitors at various maturity levels
Job Duties
- Greet visitors seeking information about the property
- be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
- direct visitors to appropriate office or resident apartment
- assist residents, family members, and guests with general requests
- arrange tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
- answer telephones, record and channel information
- display knowledge of the services and programs and other pertinent information regarding the property
- manage mail meter, stamps, make copies, and perform other office operations
- process incoming mail, sort property mail and distribute to mailboxes
- maintain reception area in a neat and orderly fashion
- ensure reception desk and lobby has current property literature and refreshments
- perform clerical duties for property staff as directed
- assist in dining room serving resident meals when requested
- support the community's marketing efforts through positive interaction during tours and telephone contact
- communicate any observed or suspected resident changes to supervisors
- maintain a safe work environment by following safety standards
- encourage teamwork through cooperative interactions
- support a positive and professional image
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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