Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.25
Benefits
Health Insurance
Paid Time Off
Professional Development
Retirement Plan
Employee Discounts
wellness programs
team environment
Job Description
This job opening is for a Concierge position within a senior living community, a place dedicated to providing an elevated quality of life for seniors by fostering a welcoming and supportive environment where comfort, connection, and joy are central to daily living. The community operates with a mission focused on enhancing the experience of its residents through compassionate service, well-maintained facilities, and a strong sense of community. As a part of this establishment, the Concierge plays a crucial role as the first point of contact for visitors, prospective residents, and their families, embodying the warmth and professionalism that the community... Show More
Job Requirements
- Walk and stand continuously
- Perform work both inside and outside
- Sit infrequently
- Lift, carry, and push 0-25 pounds constantly
- Climb stairs frequently with access to elevator as alternative
- Bend at waist, knees, hips and spine frequently and manipulate weights of 25 pounds or more
- Squat frequently to reach below the knee and lift 25 pounds or less
- Twist or rotate occasionally at trunk, hips, knees, and neck manipulating weights of 25 pounds or more
- Reach frequently including overhead and below waist
- Read clearly with or without corrective lenses
- Hear telephone, alarms, bells, and signals with or without hearing devices
- Have strong command of English sufficient to read, write and interpret administrative information
Job Qualifications
- High school diploma or equivalent preferred
- Able to read, write, and understand the English language, and be able to follow written or oral instructions
- Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
- Able to deal professionally with personnel, residents, family members, visitors, and the general public
- Knowledgeable of administrative practices, processes, and guidelines
- Experience using computer software including Microsoft applications
- Have patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents, staff and visitors based on their maturity level
Job Duties
- Greet visitors seeking information about the property
- Be responsive to the needs of people who inquire about the property and or who are in the building for meetings with administrative personnel
- Direct visitors to appropriate office or resident apartment
- Assist residents, family members, and guests with general requests
- Arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
- Answer telephones, record and channel information
- Display knowledge of the services and programs and other pertinent information regarding the property
- Manage mail meter, stamps, make copies, and other tasks related to office operations
- Process incoming mail by sorting property mail and distributing mail to mailboxes
- Maintain reception area in a neat and orderly fashion
- Ensure that reception desk and lobby have current property literature on display
- Ensure that lobby is free of excessive or outdated literature
- Ensure that coffee and or refreshments are fresh and readily available
- Perform clerical duties for property staff as directed by supervisor
- Provide assistance in the dining room serving resident meals as requested
- Support the Community's marketing efforts through positive and friendly interaction during property tours and telephone contact with the public
- Communicate any observed or suspected resident change of condition to a supervisor immediately
- Maintain a safe work environment for all staff, residents and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Support a positive and professional image through actions and dress
- Perform other duties consistent with the position as assigned
Job Qualifications
Experience
No experience required
Job Location
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