Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.50
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Benefit stipend
Paid Time Off
401(k) with employer match
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Resort Lifestyle Communities (RLC) is a distinguished, family-owned company that operates over 60 vibrant communities nationwide, dedicated to providing exceptional living experiences for seniors. Renowned for its supportive leadership and beautiful resort-style environments, RLC fosters a culture where employees feel valued and motivated to deliver service excellence. The company's core values of Respect, Honesty, Kindness & Compassion, and Service Excellence underpin all aspects of its operations, cultivating a close-knit, servant-hearted community dedicated to making a meaningful difference. These values are not just words but form the foundation for daily interactions and strategic decisions. RLC is committed to achieving four essential... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- able to valet park vehicles safely
- ability to work Tuesday-Saturday 7:00 am to 3:30 pm
- high school diploma or equivalent (GED)
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- willing to assist in various areas
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English with residents, guests, and staff
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience
- Enhance daily operations by coordinating transportation, maintaining accurate records, managing guest suite reservations, assisting with room-service requests, supporting dining during peak times, event set-up, and delivering responsible alcohol service
- Take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting community initiatives, managing office supply inventory, serving as a training partner for new concierges, and providing leadership coverage when managers are unavailable
- Ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, and guiding residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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