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Monarch Communities

Lead Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Flexible spending account
Employee assistance program
401(k) retirement plan
Paid Time Off
Tuition Reimbursement
Employee Referral Bonus
Resident referral bonus

Job Description

The Current Beverly is a distinguished senior living community located in the vibrant city of Beverly, Massachusetts. Housed in a beautifully renovated historic building, The Current Beverly offers both Assisted Living and Memory Care services designed to support the diverse needs of its senior residents. As part of the Monarch Communities and Brandywine Senior Living family, the community embodies a commitment to innovative and compassionate care, providing an environment where seniors can age gracefully while enjoying high-quality living spaces and supportive services. This dedication to excellence is reflected in the modern amenities, respectful care, and community-centered philosophy that define The... Show More

Job Requirements

  • High school diploma preferred
  • Experience working with the senior population
  • Proficiency in computer skills, including Microsoft Office applications
  • Ability to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell
  • Ability to lift or carry weight up to 25 lbs using proper body mechanics

Job Qualifications

  • High school diploma preferred
  • Strong interpersonal skills and capable of relating to a variety of people and personalities
  • Experience working with the senior population
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Job Duties

  • Schedules Concierge Team Members to ensure appropriate front desk coverage
  • Assigns daily tasks and ensures completion of tasks
  • Assists the Business Operations Director and Sales Counselor with special projects
  • Ensures appropriate office supplies are on hand
  • Coordinates maintenance of all office equipment
  • Answers and screens all incoming calls in a courteous and professional manner
  • Receives and processes mail for the community
  • Maintains and updates log of emergency phone numbers and resident emergency face sheets
  • Monitors security alarms, resident emergency call system, and front door security
  • Orders and maintains appropriate office supplies
  • Assists the Business Operations Director in administrative tasks as assigned
  • Participates in and attends all in-service training as scheduled
  • Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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