Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Access your pay anytime
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company with over 60 communities nationwide that specializes in serving senior residents with a heartfelt commitment. RLC operates in a beautiful, resort-style environment that provides a supportive leadership team and a culture based on core values such as Respect, Honesty, Kindness & Compassion, and Service Excellence. At RLC, serving seniors is not just a job; it is truly a calling where every team member contributes to creating a warm, welcoming community that feels like family. This company is driven by four essential goals that guide its success: happy employees, happy residents, full... Show More
Job Requirements
- At least 21 years old with a valid driver’s license and clean driving record
- Ability to valet park vehicles safely
- Ability to work Tuesday-Saturday 7:00am to 3:30pm
- Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent (GED)
- Previous customer service experience
- Professional appearance
- Excellent communication and interpersonal skills
- Strong problem-solving, organizational, and multitasking skills
- Adaptable and flexible to shifting priorities
- Team-oriented with a proactive approach and attention to detail
- Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to communicate effectively in English
- Knowledge of the local community preferred
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience throughout the community
- Enhance daily operations by coordinating transportation, maintaining accurate records, managing guest-suite reservations, assisting with room-service requests, supporting dining during peak times, event set-up, delivering responsible alcohol service
- Take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting key community initiatives, managing office supply inventory, serving as a training partner for new Concierges, providing leadership coverage when Managers are unavailable
- Ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, guiding residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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