Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accident insurance
hospital indemnity
legal protection
Identity Theft Protection
Paid Time Off
401(k) with employer match
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company that specializes in providing senior living communities with a resort-style environment. With over 60 communities nationwide, RLC is committed to exemplary service and creating a warm, welcoming atmosphere for its residents. The company places a strong emphasis on its Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence, which guide all aspects of its operations. At RLC, working is more than just a job; it is a calling to serve the senior community with heart and dedication. The organization aims to achieve four essential goals that drive its success: happy... Show More
Job Requirements
- At least 21 years old with a valid driver's license and clean driving record
- ability to valet park vehicles safely
- ability to work Tuesday-Saturday 7:00am to 3:30pm
- high school diploma or equivalent (GED)
- strong problem-solving, organizational, and multitasking skills
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- team-oriented and proactive
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office
- ability to communicate effectively in English
- must meet local alcohol service requirements
- ability to obtain food handler permits within two weeks of hire
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English
- must meet local alcohol service requirements
- ability to obtain food handler permits within two weeks of hire
Job Duties
- Deliver an elevated first impression by greeting residents, families, and guests
- providing valet parking services
- offering excellent phone service
- anticipating needs to create a seamless, high-touch experience
- Enhance daily operations by coordinating transportation, maintaining accurate records, managing guest-suite reservations, assisting with room-service requests, supporting dining during peak times, event set-up, and delivering responsible alcohol service
- Take an active leadership role by attending team meetings, collaborating to enhance resident experiences, supporting key community initiatives, managing office supply inventory, serving as a training partner for new Concierges, and providing leadership coverage when Managers are unavailable
- Ensure resident safety by responding quickly to emergencies, monitoring call systems, coordinating with emergency services, and guiding residents through emergency procedures and severe weather situations
- Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- Welcome new residents and guide them through the orientation process for a smooth transition into the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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