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Planned

Lead Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $28.00
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Work Schedule

Fixed Shifts
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Benefits

Medical
Dental
Vision
Ancillary benefits
401k with employer match

Job Description

Planned Companies is a well-established property management firm known for delivering exceptional lifestyle services to its clients, with a strong emphasis on creating welcoming and secure environments. The company prides itself on maintaining properties that are not only presentable and safe but also foster a sense of community and personalized experiences for tenants, guests, and vendors alike. Their approach highlights a dedication to premium customer service and attention to detail, which is reflected in every interaction at the front desk and throughout the property. Planned Companies operates in Santa Clara, California, and is committed to equality and diversity in the... Show More

Job Requirements

  • 3+ years of customer service experience
  • desire and passion to provide a warm and welcoming hello to everyone
  • excellent written and verbal communication and basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management
  • ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • excellent written and verbal communication skills
  • basic computer skills
  • knowledge of local attractions and establishments
  • polite, friendly, self-assured and able to multitask with good time-management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • develop and maintain relationships with tenants to provide individualized and unique experiences
  • schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • plan and organize on-site events
  • provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • document, secure and track mail, deliveries, and vendor services at designated areas
  • answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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