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Planned Companies

Lead Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $28.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan

Job Description

Planned Companies operates as a premier property management and lifestyle services provider committed to enhancing the living experience for tenants and visitors within the properties they manage. Their focus is on maintaining safe, attractive, and welcoming environments through attentive and personable front desk and concierge services. Located in Santa Clara, California, they offer dedicated lifestyle services through Planned Lifestyle Services (PLS), which is entrusted with ensuring an exceptional experience for tenants, guests, and vendors alike. The company prides itself on employing motivated, courteous, and knowledgeable professionals who contribute to the premium quality of service the tenants enjoy, making every interaction... Show More

Job Requirements

  • 3 plus years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite friendly self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3 plus years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite friendly self-assured personality
  • Ability to multitask with good time-management skills

Job Duties

  • Greet announce and provide direction to tenants guests and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities lifestyles needs and expectations
  • Schedule reservations and appointments at restaurants businesses hotels and entertainment venues
  • Plan and organize on-site events
  • Provide direction referrals and help access local entertainment dining retail shopping sporting events tourist attractions and car services
  • Document secure and track mail deliveries and vendor services at designated areas
  • Answer telephones monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location