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Planned Companies

Lead Concierge

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $28.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Ancillary benefits
401K Plan with employer match

Job Description

Planned Companies is a reputable property management firm dedicated to providing exceptional lifestyle services through its Planned Lifestyle Services (PLS) division. Located in Santa Clara, CA, the company specializes in ensuring that residential and commercial properties not only maintain their aesthetic appeal but also deliver an unparalleled level of personalized service to tenants, guests, and vendors. With a long-standing commitment to excellence, Planned Companies prides itself on creating welcoming environments where the comfort and satisfaction of clients are at the forefront of every interaction. Operating on a full-time schedule from Sunday through Thursday, 7:00 AM to 3:30 PM, this position... Show More

Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed
  • Desire and passion to provide a warm and welcoming hello to everyone

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards
  • Maintain a clean and presentable front desk and lobby area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.