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Aegis Living

Lead Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Defined Growth Opportunities
flexible schedules
Paid Time Off
sick pay
Appreciation days
Medical insurance
Dental Insurance
Vision Insurance
401k

Job Description

Aegis of Newcastle is a prestigious community that forms part of Aegis Living, a national leader in retirement, assisted living, and memory care. Known for its commitment to enhancing the quality of life for seniors, Aegis Living emphasizes health, well-being, and fostering a vibrant community for its residents. Located in Newcastle, this community provides a fulfilling lifestyle for seniors with a focus on exceptional care, compassionate services, and a supportive environment that feels like home. Aegis of Newcastle prides itself on offering a comprehensive range of amenities and quality living spaces tailored to meet individual needs, from independent living to... Show More

Job Requirements

  • Willingness to take a 2-step TB test
  • previous experience working as a receptionist or concierge
  • ability to remain calm and think quickly under stressful situations
  • compassionate and positive attitude
  • sensitivity to resident needs
  • excellent communication skills
  • availability to work Sunday through Thursday

Job Qualifications

  • Previous experience working as a receptionist, concierge, or in a supervisory role
  • compassionate and positive attitude
  • ability to remain calm and think quickly under stressful situations
  • sensitivity to resident needs and the ability to build positive relationships
  • display a desire to exceed expectations with every interaction

Job Duties

  • Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
  • answer all phone calls in a professional manner and handle the front desk and all assigned duties
  • coordinate medical appointments and family outings with care and nursing staff
  • support the smooth operation for the Marketing Department and Office Manager
  • have in depth familiarity with the community layout and employees' responsibilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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