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Lead Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Free Meals
ON DEMAND PAY
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
Paid holidays
Paid vacation
401(k) employer match

Job Description

Resort Lifestyle Communities is a reputable, family-owned company with over twenty years of experience specializing in providing all-inclusive, independent, resort-style senior living retirement communities primarily catering to individuals aged 55 and over. Their communities span across the nation and offer residents an exceptional living experience that combines comfort, hospitality, and a vibrant social atmosphere. Headquartered in Lincoln, Nebraska, Resort Lifestyle Communities is rapidly expanding and growing its presence, reflecting a commitment to enhancing the lives of its seniors with a unique resort-lifestyle approach. Their focus is on creating a welcoming and positive environment where residents feel valued, safe, and cared... Show More

Job Requirements

  • 21 years of age or older
  • current driver license and clean driving record
  • high school diploma or equivalent (GED)
  • able to move tables and furniture and lift approximately 25 pounds
  • able to take initiative and problem solve independently
  • able to de-escalate critical situations
  • able to multi-task and meet deadlines
  • intermediate proficiency in Microsoft Office
  • previous customer service or hospitality experience

Job Qualifications

  • must be 21 years of age or older
  • maintain a current driver license and clean driving record
  • be comfortable valet parking resident vehicles
  • have a high school diploma or equivalent (GED)
  • able to move tables and furniture periodically and lift and carry approximately 25 pounds
  • take initiative and be an independent problem-solver
  • able to de-escalate critical situations
  • seeking the opportunity to serve seniors and positively impact their lives
  • able to multi-task and meet deadlines while projecting a resort-like image
  • intermediate proficiency in Microsoft Office programs (Outlook, Word, and Excel)
  • strong knowledge of the local community, area, and region preferred
  • previous work experience in customer service or hospitality

Job Duties

  • assist in interacting with residents and guests, answering the phone, marketing, administrative work, assisting with events, assisting in the dining room during peak meal times, and performing assorted cleaning
  • provide a lasting first impression to visitors while balancing and prioritizing different roles and responsibilities
  • anticipate the needs of residents, guests, and team members including outside vendor deliveries
  • monitor and respond to emergencies including resident emergency call system, building life safety systems, and fire alarm panel
  • support community managers by assuming leadership responsibilities in their absence
  • live by the core values of respect, kindness and compassion, honesty, and service excellence

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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