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Incline Village General Improvement District logo

Lead Cashier - Tickets (FT- Returning)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Food and beverage discounts
Recreation discounts

Job Description

Diamond Peak is a popular recreational resort known for providing a top-notch experience to its guests. Located in a scenic area, it offers a variety of outdoor activities and leisure services to visitors of all ages. As a company dedicated to customer satisfaction and operational excellence, Diamond Peak values teamwork, efficiency, and clear communication among its employees. The resort is committed to creating an inviting and smooth experience for their guests by maintaining high standards in service and support roles. Offering competitive pay and attractive perks, Diamond Peak stands as an appealing employer in the recreation and hospitality industry.
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Job Requirements

  • College-level class work in business or accounting
  • One year of related experience and or training or combination of education and experience
  • Ability to use phone and email for scheduling and communication
  • Attention to detail in handling refunds and transactions
  • Capability to explain policies clearly
  • Multi-lingual a plus

Job Qualifications

  • College-level class work in business or accounting
  • One year of related experience and or training or combination of education and experience
  • Strong communication skills
  • Ability to handle customer inquiries professionally
  • Multi-lingual skills a plus

Job Duties

  • Provide support to ticket cashiers to ensure high productivity and customer satisfaction
  • Assist with answering guest service phone and responding to emails
  • Schedule private lessons via phone and email
  • Interpret and explain Diamond Peak policy to cashiers and guests
  • Assist with voids, refunds and difficult transactions
  • Oversee daily operations of all equipment in ticket booths

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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