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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $22.50
Work Schedule
Flexible
Day Shifts
Job Description
Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care products, and salon services. Founded with a mission to bring beauty possibilities to life every day, Ulta Beauty operates both physical stores and a vibrant online platform. The company partners with approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Each store features a full-service salon offering hair, skin, brow, and make-up services. Ulta Beauty is known for its deep commitment to guest experience, inclusion, and diversity, with a culture that... Show More
Job Requirements
- work a flexible schedule to include days, evenings, weekends, and holidays
- the role of Lead Cashier cannot be held by a minor, any associate being hired or promoted must be 18 years of age
- high school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and competency for selling
- experience addressing guest concerns and delivering exceptional customer service
- ability to use Point of Sale system and Apple devices
- excellent communication skills
- ability to work independently and collaboratively
- ability to build and maintain strong customer relationships
- ability to react under pressure and adapt to changing situations
- ability to stand and be mobile during shifts
- ability to lift and move up to 25 lbs
Job Qualifications
- high school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and competency for selling
- experience addressing guest concerns and questions promptly and professionally to deliver exceptional customer service
- demonstrated experience in exceeding sales goals and training new hires
- proficient with basic technology including Point of Sale system and Apple devices
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- ability to work independently and as part of a team
- ability to build and maintain strong customer relationships
- ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink as set by Ulta Beauty for the store
- ensure that each guest receives exceptional service by providing a guest-friendly environment including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- courteously handle sales, refunds, and exchanges
- ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service experience
- book appointments for and support execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- take ownership of replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- maintain prompt, regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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