
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
inclusive work environment
Job Description
Ulta Beauty is recognized as the largest beauty retailer in North America, serving as the ultimate destination for cosmetic products, fragrances, skin care, hair care, and salon services. Established as a leader in the beauty industry with a presence both in physical stores and online, Ulta Beauty offers an expansive selection of more than 25,000 products from approximately 500 well-established and emerging brands. This includes products from various price points as well as its exclusive private label. Ulta Beauty is known not only for its wide variety of beauty products but also for offering full-service salons in nearly every location,... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- the role of lead cashier cannot be held by a minor
- any associate being hired or promoted into the role must be 18 years of age
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and a competency for selling
- experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- demonstrated experience in exceeding sales goals and training new hires
- proficient with basic technology including Point of Sale system and Apple devices
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- ability to work independently and as part of a team
- ability to build and maintain strong customer relationships
- ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink as set by Ulta Beauty for the store
- ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- courteously handle sales, refunds, and exchanges
- ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- maintain prompt, regular attendance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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