
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Job Description
Ulta Beauty is recognized as the largest North American beauty retailer and a premier beauty destination that offers an extensive variety of cosmetics, fragrances, skincare products, hair care essentials, and salon services. The company makes beauty accessible and exciting through its diverse product selection from over 500 established and emerging beauty brands, including its own private label. With more than 25,000 products available both in-store and online, Ulta Beauty serves as a one-stop shop for beauty enthusiasts seeking quality and variety across different categories and price points. Each Ulta Beauty location also features full-service salons that provide hair, skin, brow,... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- The role of Lead Cashier cannot be held by a minor
- Any associate being hired or promoted into the role must be 18 years of age
Job Qualifications
- High school diploma preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and a competency for selling
- Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Job Duties
- Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- Maintain prompt, regular attendance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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