Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Career Development
Job Description
Ulta Beauty is the largest beauty retailer in North America and stands as the premier destination for cosmetics, fragrance, skincare, haircare products, and salon services. With a vast portfolio of over 25,000 products from nearly 500 well-established and emerging beauty brands, Ulta Beauty caters to a diverse clientele with a wide range of preferences and budgets. The company is not only known for its expansive product selection but also for offering full-service salon experiences at every location, including hair, skin, brow, and makeup services. Through its dedication to beauty, Ulta Beauty empowers customers by transforming the world one shade, one... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- the role of Lead Cashier cannot be held by a minor
- any associate being hired or promoted into the role must be 18 years of age
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- proven ability to delegate, multi-task, and problem-solve
- demonstrated knowledge and passion for guest service and a competency for selling
- experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- demonstrated experience in exceeding sales goals and training new hires
- proficient with basic technology (e.g., Point of Sale system and Apple devices)
- excellent written and verbal communication
- strong collaboration and interpersonal skills
- ability to work independently and as part of a team
- ability to build and maintain strong customer relationships
- ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store
- ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services
- courteously handle sales, refunds, and exchanges
- ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- maintain prompt, regular attendance
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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