Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities
Job Description
Ulta Beauty, trading on NASDAQ as ULTA, is the largest beauty retailer in North America and serves as a premier destination for cosmetics, fragrance, skin care products, hair care, and salon services. With a diverse inventory of over 25,000 products sourced from around 500 well-known and emerging beauty brands across all price points including its own private label, Ulta Beauty represents a vibrant community where passion for beauty meets excellence in customer experience. Each of its stores offers a full-service salon with various treatments including hair, skin, brow, and makeup services, making it a comprehensive beauty hub for customers. The... Show More
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- The role of Lead Cashier cannot be held by a minor
- Any associate being hired or promoted into the role must be 18 years of age
Job Qualifications
- High school diploma is preferred
- 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
- Proven ability to delegate, multi-task, and problem-solve
- Demonstrated knowledge and passion for guest service and a competency for selling
- Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
- Demonstrated experience in exceeding sales goals and training new hires
- Proficient with basic technology such as Point of Sale system and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Ability to work independently and as part of a team
- Ability to build and maintain strong customer relationships
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty including credit, and retail shrink
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and services
- Courteously handle sales, refunds, and exchanges
- Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times
- Maintain prompt, regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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