
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services, operating within the larger Compass Group umbrella, is a leading provider of hospitality services dedicated to enhancing patient care environments within Ascension Health hospitals across the United States. Located at the Ascension Milwaukee Campus, TouchPoint's mission centers on serving up exemplary hospitality that not only meets but exceeds the expectations of patients, their families, and visitors with a focus on creating environments that support healing and comfort. As part of Compass Group, TouchPoint leverages industry-leading expertise in foodservice and hospitality management to ensure that every interaction contributes positively to the overall patient and visitor experience.
Compass Grou... Show More
Compass Grou... Show More
Job Requirements
- High school diploma or equivalent
- previous hospitality or food service experience preferred but not required
- ability to work full time or part time with rotating weekends
- strong customer service orientation
- reliable and responsible
- ability to handle cash and media control
- excellent communication skills
- teamwork and leadership capabilities
Job Qualifications
- Previous hospitality or food service experience preferred
- strong customer service skills
- ability to handle cash and financial transactions accurately
- leadership or supervisory experience a plus
- excellent communication and interpersonal skills
- ability to train and support team members
- knowledge of point-of-sale systems
- high school diploma or equivalent
Job Duties
- Greets and acknowledges every guest
- maintains solid product knowledge
- provides outstanding guest service
- oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discounts
- assures completion of all PoS transactions and proper control of cash and media
- helps train cashiers and crosstrains other associates
- helps prepare daily deposits, change and media
- ensures compliance with company policies, procedures and supports loss-prevention efforts
- oversees productivity, breaks and scheduling of cashiers
- communicates performance issues to management
- maintains front-end supplies
- provides guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed
- covers cashier shifts when call-offs occur
- performs other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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