Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $11.54 - $16.07
Work Schedule
Flexible
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay
Job Description
Pilot Company is a prominent network in the travel center industry, recognized for its extensive reach and commitment to service excellence. With over 750 retail and fueling locations spread across 44 states within the United States and six provinces in Canada, Pilot Company boasts a robust workforce of more than 30,000 dedicated team members. Since its founding in 1958 by Jim A. Haslam II and under the current leadership of CEO Adam Wright, the company has maintained a people-first culture and a strong ethos centered around giving back to the community. Its foundational values of integrity, respect, and commitment continue... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in retail or customer service preferred
- ability to lead a small team
- strong communication skills
- capable of handling multiple tasks simultaneously
- willingness to work flexible hours
- basic math skills for transaction processing
- adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in retail or customer service is preferred
- leadership or supervisory experience is an asset
- strong communication and interpersonal skills
- ability to handle conflict and resolve guest issues professionally
- proficiency in processing various payment types
- knowledge of company policies regarding restricted merchandise
- organizational skills
- ability to work flexible schedules
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items such as alcohol and tobacco
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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